Easy Returns
Refund Policy
Last updated on April 18, 2026
01Eligibility for Returns
We want you to be completely satisfied with your purchase. You may return items within 7 days of delivery if they meet our quality standards.
Return Allowed
- • Unused in original condition
- • Original tags & packaging intact
- • Defective or damaged on arrival
- • Wrong item received
Not Returnable
- • Customized/Personalized art
- • Items damaged by misuse
- • Perishable / Health items
- • Past the 7-day window
02The Return Journey
1
Initiate Request
Email our support team or use your account dashboard.
2
Validation
Our team reviews the request and inspects photos of the item.
3
Secure Packing
Pack the item in its original box to ensure safety during transit.
4
Refund Issued
Post inspection, refund is processed to your original payment method.
03Refund Timelines
Credit/Debit Cards
5-7 Days
UPI / Wallets
24-48 Hours
Bank Transfer
7-10 Days
Store Credit
Instant
Exchange Policy
We currently do not offer direct exchanges. To exchange an item, please return the original piece for a refund and place a fresh order for your desired item.
support@artandcrafts.in
+91 98188 06393